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How yono247 Handles Your Personal Data

This Privacy Policy sets out exactly what personal data yono247 collects when you open an account, how we use it, how long we keep it, and what rights…

Data collected only as neededYour right to access your recordsSecure storage on Indian-region serversClear data-deletion processTransparent cookie use

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What This Policy Covers and Where It Applies

yono247 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

yono247 operates this Privacy Policy for account holders and anyone who browses yono247.net. The policy governs data collected through account registration, deposits made via UPI, Paytm or PhonePe, and interactions with our support team. Access to our platform depends on local law and is available where

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local law permits. Data we hold is processed in accordance with applicable data-protection standards relevant to your jurisdiction. When you submit payment details through UPI, Paytm or PhonePe, those details pass through the payment processor's own privacy framework in addition to ours. We do not sell
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your personal data to third parties for marketing purposes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Data Team

Team online

Email Privacy Requests

Send a written data-access or data-deletion request to our dedicated privacy inbox. We acknowledge all requests within 48 hours and resolve them within the period required by applicable law.

Live Chat Support

Raise a privacy concern directly through the live-chat widget on yono247.net. Our support agents are available around the clock and can escalate your query to the data team within one business day.

Written Correspondence

If you prefer a formal written channel, address your letter to the Data Controller at our registered postal address, clearly marking the envelope 'Privacy Request'. We respond in writing within the statutory period.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

From the moment you open an account on yono247.net, every data point we hold is subject to the practices described below.

Encrypted Storage

All personal data — name, contact details, payment references — is stored using AES-256 encryption at rest. Access to the database is restricted to authorised personnel only, with access logs audited on a rolling 30-day cycle.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how pages are navigated. A cookie banner appears on your first visit and you may withdraw consent for non-essential cookies at any time through your browser settings.

Account Security Controls

Two-factor authentication is available on every yono247 account. Login activity is logged by IP address and device fingerprint; unusual access triggers an automatic alert to your registered email or phone number.

Data Retention Schedule

We retain account data for the period required by applicable financial and anti-fraud regulations. Once that retention window closes and your account has been closed, we delete or anonymise all personal identifiers within 30 days.

Third-Party Data Sharing

Data is shared with third parties only when legally required, when necessary to process your UPI, Paytm or PhonePe transactions, or when you explicitly consent. We maintain a current register of all third-party processors and review it quarterly.

Your Right to Request Changes

You may request access to, correction of, or deletion of your personal data at any time by contacting our privacy team via email or live chat. We will confirm receipt within 48 hours and action the request within the legally mandated window.

Common Questions About Your Data on yono247

The questions below cover the data rights and privacy concerns we hear most often from account holders in India. If your question is not listed here, our privacy team is reachable via live chat or email at any time.

We collect your name, email address, phone number, date of birth and the payment identifiers linked to your UPI, Paytm or PhonePe account. We also log device and session data for fraud-prevention purposes.

We retain records for the minimum period required by applicable financial regulations, which typically ranges from three to five years. After that window closes, personal identifiers are deleted or anonymised within 30 days.

Yes. Email our privacy team with a subject line of 'Data Access Request' and include your registered account email. We will compile and send you a full data export within the timeframe set by applicable law — usually within 30 days.

Only when legally required or strictly necessary to process transactions via UPI, Paytm or PhonePe. We do not sell your data to advertisers or data brokers. All third-party processors are contractually bound to our data-protection standards.

Contact us by email or live chat with a 'Data Deletion Request'. We will verify your identity, confirm the request within 48 hours and complete the deletion once any legally required retention period has elapsed.

We use strictly necessary cookies for login sessions and optional analytics cookies to improve the site. You can accept or decline optional cookies via the banner on your first visit, or adjust them later through your browser's privacy settings.

The Data Controller is the entity operating yono247.net. You can reach the data team through the live-chat widget on the site, by email to our privacy inbox, or by written letter marked 'Privacy Request' to our registered postal address.

How yono247 Handles Your Personal Data

How to Reach Our Data Team

Email Privacy Requests

Live Chat Support

Written Correspondence

Six Ways We Protect and Manage Your Data

Encrypted Storage

Cookie Transparency

Account Security Controls

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Common Questions About Your Data on yono247

01 What personal data does yono247 collect when I open an account?

02 How long does yono247 keep my personal data after I close my account?

03 Can I request a copy of all the data yono247 holds about me?

04 Does yono247 share my data with third parties?

05 How do I ask yono247 to delete my personal data?

06 What cookies does yono247 use and how can I control them?

07 Who is the Data Controller for yono247 and how do I contact them?

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